Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of NudgePort, a service operated by Nikali Ltd. (Unified Identification Code 207724645, VAT ID BG207724645, registered in Sofia, Bulgaria). By creating an account, accessing, or using NudgePort, you agree to be bound by these Terms. If you do not agree, you must not use the service.

2. Service Description

NudgePort is a link-first client approval portal designed for agencies, freelancers, and creative professionals. The service enables users to create projects, organize deliverables into items and versions, attach external links to content hosted on third-party platforms, and share secure portal links with clients for review, feedback, and approval.

NudgePort does not host, render, or store the original creative files, designs, videos, documents, or other content referenced by those links. Its role is to provide a structured approval workflow, record approval decisions, and maintain an audit trail of activity related to the review process.

3. External Links and No File Storage

NudgePort does not store original files, design files, videos, documents, invoices, or any other external content. Users add links to content hosted on third-party tools and platforms such as Google Drive, Figma, Dropbox, Canva, YouTube, Vimeo, Stripe, PayPal, and other external services.

Users are solely responsible for ensuring that external links are accurate, accessible, and legally shareable. NudgePort does not verify the availability, correctness, or legality of content accessible through external links.

NudgePort stores approval-related records such as project metadata, external URLs, version labels, comments, approval decisions, timestamps, IP addresses, user-agent strings, and activity history. These records are maintained to support the approval workflow and provide an activity log.

4. Client Portal Links

NudgePort generates shareable portal links that may allow clients or other invited parties to access project content and submit feedback or approvals without requiring a separate client account.

Users are responsible for sharing portal links only with intended recipients and for managing access appropriately. If a portal link is shared publicly or with unintended parties, the user bears responsibility for any resulting access. Users should revoke or regenerate links when access is no longer required.

5. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate and complete information when creating an account and to keep that information up to date. You may not share your account credentials with others or allow others to use your account.

6. Customer Content

You retain ownership of any content you submit to NudgePort, including project names, descriptions, links, comments, client contact information, and other materials. You are solely responsible for all Customer Content and for ensuring that you have the necessary rights, permissions, and consents to share external links and to invite client contacts to review projects through NudgePort.

You represent and warrant that your use of NudgePort and any Customer Content does not violate any applicable law, infringe any third-party intellectual property rights, or breach any agreement with a third party.

7. Approval Records

NudgePort records approvals, feedback, and related metadata as part of its workflow features. These records are intended to help users track the status of reviews and document agreement within a project context.

NudgePort does not provide legal advice and does not guarantee that any approval record satisfies any particular legal, regulatory, contractual, or evidentiary requirement. Users who require legally binding signatures, formal contract execution, or compliance with specific regulatory frameworks should consult qualified legal professionals and use appropriate dedicated tools.

8. Acceptable Use

You agree not to use NudgePort for any unlawful purpose, to transmit any harmful or malicious code, to harass or abuse others, to infringe on the rights of third parties, or to interfere with the proper functioning of the service. We reserve the right to suspend or terminate accounts that violate these rules.

9. Data Protection

The processing of personal data through NudgePort is governed by our Privacy Policy. Where NudgePort processes personal data on behalf of customers (for example, client contact details or user activity data), the processing is subject to our Data Processing Agreement (DPA), where applicable.

10. Billing

Paid plans, project passes, renewals, cancellations, and refunds are governed by our Billing Policy and Refund Policy. By subscribing to a paid plan or purchasing project passes, you agree to the pricing, billing cycles, and payment terms described in those policies.

11. Third-Party Services

NudgePort may rely on third-party infrastructure providers, email delivery services, payment processors, analytics tools, and external content platforms to operate the service. NudgePort is not responsible for the availability, performance, security, or content policies of third-party services outside its control. Your use of such third-party services is subject to their respective terms and policies.

12. Suspension and Termination

Nikali Ltd. may suspend or terminate your account and access to NudgePort at any time, with or without notice, for reasons including but not limited to: unpaid fees or chargebacks, abusive or fraudulent behavior, security risks, violation of these Terms, or at your request.

Upon termination, your right to use NudgePort will immediately cease. Certain provisions of these Terms which by their nature should survive termination shall survive, including but not limited to provisions relating to intellectual property, limitation of liability, and governing law.

13. Intellectual Property

NudgePort and its original content, features, functionality, and design are owned by Nikali Ltd. and are protected by international copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the NudgePort service, trademarks, logos, or other proprietary materials.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Nikali Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of or inability to use NudgePort, even if advised of the possibility of such damages.

In no event shall Nikali Ltd.’s total aggregate liability exceed the amount you have paid to Nikali Ltd. for the use of NudgePort in the twelve (12) months preceding the event giving rise to the liability, or one hundred euros (EUR 100), whichever is greater.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Bulgaria. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Sofia, Bulgaria.

16. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised “Last updated” date. Continued use of NudgePort after such changes constitutes your acceptance of the revised Terms.

17. Contact

For questions about these Terms, please contact us at support@nudgeport.com.